Need to change your visit?
We’re here to help
- If you can’t come to your next appointment, please call us as soon as you can (within 24 hours of your visit time).
- Missing visits without calling ahead may affect your care here.
- If you miss 3 visits in 12 months without calling in advance, you may need to get care at other organizations.
- Before that happens, we will reach out to you and try to help.
Full Circle Health
No-Show Policy
At Full Circle Health, we strive to provide quality care for all our patients. When a scheduled appointment is missed without prior notice, it impacts our ability to serve others who may need medical attention during that time.
What is a No-Show?
A “no-show” occurs when you do not attend your scheduled appointment and do not contact us at least 24 hours in advance to cancel or reschedule.
Why Does This Matter?
When you miss an appointment without notifying us, it prevents us from offering that time to another patient. Your consideration helps us provide timely care to everyone.
Our No-Show Policy:
-
- Established Patients (anyone we have seen once or more): if you miss three (3) appointments within twelve (12) consecutive months without 24-hours’ notice, we can no longer provide you with care at any of our Full Circle Health facilities. (exceptions may apply)
-
- New Patients (patients we have never seen): if you cancel and/or miss two (2) appointments within the first twelve (12) consecutive months of being a patient without 24-hours’ notice, we can no longer provide you with care at any of our Full Circle Health facilities. (exceptions may apply)
How to Avoid Being a No-Show:
-
- Call us at least 24 hours in advance of your appointment time if you need to cancel or reschedule.
-
- Our team is happy to assist you in finding a time that works better for your schedule.
We value your partnership in helping us provide excellent care for all our patients. Thank you for your understanding and cooperation.
If you have any questions about this policy, please contact our office.
We understand life happens.
If rides, work, phone, or other challenges make it hard to come, tell us. We will do our best to find a plan with you – like different appointment times, help with rides to your appointment, or other visit options.
Your voice matters.
You have the right to ask questions and be treated with respect.
Take Action Now
Call your clinic location to make a new appointment, click below to get started.
Log-in to your MyChart account to make a new appointment:
Call or email us if you need to set up transportation. (allow 5 business days in advance of appt.) Phone Extension 7020
APPOINTMENTS:
Ada County Clinics: (208) 514-2500
Canyon County Clinics: (208) 514-2529
If you believe you are having a medical emergency, call 911 immediately.
AFTER HOURS CARE
Call any of our Full Circle Health location phone numbers to speak with a Registered Nurse for help in answering your health related questions, even after our clinics have closed. Follow the simple prompts provided to you once you’re on the call.
PATIENT WELCOME BOOKLET
Click the page below to view a comprehensive booklet to help you navigate our healthcare system. Pages include locations, extended hours, a list of our services, pharmacy details, and so much more!
Spanish Patient Welcome Booklet
SIGN UP FOR MYCHART!
With MyChart, you can:
- Communicate with your healthcare provider.
- Request and cancel appointments.
- View and pay your bill.
- Update your personal information
- Review your after-visit summary, test results, medications, immunization history, and more.