Effective Date: 02/01/2026
At Full Circle Health, we are committed to protecting your privacy and maintaining the security of your information. This Website Privacy & Security Policy explains how information may be collected and used when you visit our website.
Information We Collect
When you visit our website, we may collect certain information automatically, including:
- Internet Protocol (IP) address
- Browser type and device information
- Pages visited and time spent on our website
- Referral sources, such as search engines or links from other websites
- General geographic location based on your IP address
We may also collect information that you voluntarily provide through website forms, surveys, or other online submissions.
How We Use Information
Information collected through our website may be used to:
- Respond to inquiries and requests
- Improve website performance and user experience
- Analyze website traffic and usage trends
- Measure the effectiveness of marketing and outreach efforts
- Maintain website security and functionality
Cookies and Analytics
Our website uses cookies and similar technologies to help us understand how visitors use our website and improve online services.
We may use third-party tools such as Google Analytics, Google Tag Manager, Meta Pixel, YouTube, and Google Maps to help us analyze website traffic and provide website features. These services may collect information about your interaction with our website in accordance with their own privacy policies.
You can adjust your browser settings to limit or disable cookies; however, some website features may not function properly if cookies are disabled. Forms may use security tools to prevent spam and abuse.
Protected Health Information (PHI)
Information collected through this website is not intended to replace secure communication with your healthcare team.
Please do not submit personal medical information, health concerns, prescription requests, or other sensitive healthcare information through general website contact forms.
For questions regarding your care, appointments, medications, or medical records, please contact your clinic directly or use MyChart.
Full Circle Health’s use and disclosure of Protected Health Information is governed by our Notice of Privacy Practices.
Text Messaging Communications
Full Circle Health may use text messaging (SMS and RCS) to communicate with patients regarding healthcare services, including:
- Appointment reminders
- Appointment confirmations
- Billing notifications
- Care coordination and follow-up communications
- General healthcare updates and reminders
Participation in text messaging communications is voluntary and is not required to receive care.
Message Frequency
Message frequency may vary depending on your healthcare needs, appointments, and communication preferences.
Message and Data Rates
Message and data rates may apply.
Privacy and Use of Mobile Numbers
Your privacy is important to us. Mobile phone numbers collected for text messaging communications will be used only for purposes related to your care and interactions and promotions with Full Circle Health.
Mobile phone numbers and text messaging consent information will not be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers directly involved in delivering text messaging services on our behalf.
Security of Text Messages
Text messages sent via SMS or RCS are not fully secure and may not be HIPAA-compliant communication channels. To help protect your privacy, Full Circle Health limits the content of text messages to non-sensitive information whenever possible.
Detailed Protected Health Information (PHI) will not be transmitted through standard text messaging and will instead be communicated through secure methods when appropriate.
Opting Out
You may opt out of receiving text messages at any time by replying: STOP
After opting out, you will receive a final confirmation message and no further text messages will be sent unless you choose to re-enroll. (Please Note: opting out means you will no longer receive appointment reminders via text message.)
To rejoin text messaging communications, reply: START
Help and Support
For assistance regarding text messaging communications, reply: HELP
You may also contact Full Circle Health at: 208-514-2500, or call your clinic phone number for additional support.
Consent to Receive Text Messages
By providing your mobile phone number and opting in to receive text messages from Full Circle Health, you consent to receive healthcare-related communications by text message.
Your consent to receive text messages is voluntary and may be withdrawn at any time by following the opt-out instructions above.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Website Security
We take reasonable measures to protect information submitted through our website from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. Full Circle Health is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
This website is not intended to collect personal information from children under the age of 13 without parental consent.
Changes to This Policy
Full Circle Health may update this Website Privacy & Security Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Website Privacy & Security Policy, please contact:
Full Circle Health
Patient Family Relations
208-514-2522
CQO@fullcircleidaho.org
For information regarding how we use and protect Protected Health Information, please review our Notice of Privacy Practices.